Standardization and Tacit Knowledge: Interaction and Practice in the Survey Interview (Wiley Series in Survey Methodology)
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ISBN 13: 9780471358299
Format: Hardcover (544 pages) Publisher: Wiley-Blackwell Published: 15 Feb 2002
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Communication in Medical Care: Interaction between Primary Care Physicians and Patients (Studies in Interactional Sociolinguistics)
ISBN 13: 9780521621236
Format: Hardcover (510 pages) Publisher: Cambridge University Press Published: 06 Jul 2006 Other Format: Paperback